Contact Netslim
Do you have a question about hosting, a domain, a security incident or an interim assignment? WhatsApp is the fastest. You can also send a message.
Website of the Year 2026 · certified
Approved by the expert panel.
The independent expert panel of Website of the Year has reviewed and approved netslim.nl: on ease of use, speed, reliability and design. That gives us a chance at a nomination. What we build for ourselves, we build just the same for you.
About Website of the Year
Certification
Your data is in ISO/IEC 27001 certified data centers.
Tested against ISO/IEC 27001, the international standard for information security: access, power, cooling, fire protection and management. On top of that, we handle the security of your server and your site.
- DDoS protectionon by default
- Free SSLrenewed automatically
- Automatic updatesPlesk and WordPress
- GDPRdata processing agreement
How to get in touch with the Netslim team
If you need contact with Netslim, you can choose WhatsApp, phone, email or a written message. The right channel depends mostly on how quickly you need an answer and how much detail your question involves.
Lees verder
Questions usually concern hosting, a domain name, a security incident, the SEO plugin or an interim assignment. This page lists every way to reach us, so you can pick the one that fits your situation.
Which contact option fits your question
WhatsApp is the fastest way to reach us, and it also works when you are on the road. Email suits longer questions where you want to include details or attach something, for example about a domain transfer or a hosting setup. If you would rather talk it through, call us: you reach a person directly, without a phone menu. You can also visit or write to us at Terveurdtweg 119 in Hoensbroek.
Urgent contact: attacks and sites that are down
If you are under attack right now, choose the subject DDoS or Cybersecurity when you send your message. These messages get priority. The same goes for urgent problems such as a website that is offline. Outside office hours, including evenings and weekends, you can send a message, and urgent cases are picked up first.
What to include in your first message
A clear first message saves time on both sides. Mention your domain name, the service involved (hosting, domain, server or security), and what exactly you see happening. Add when the problem started and whether anything was changed shortly before. If you are already a customer, log in to your account first, so your question can be linked to the right environment.
Remote help with QuickSupport
For some problems it is easier if we can look at your screen. QuickSupport is a free download for Windows. You open the file and give us your ID and password, and we only look along when you allow it. On a Mac, tablet or phone, call us or send a message and we will help in another way.
Frequently asked questions
What can I contact Netslim about?
You can contact us about hosting, domain names, cybersecurity and security incidents, our SEO plugin and interim assignments.
Can I reach Netslim in the evening or at the weekend?
Yes, you can send a message after office hours. Urgent issues, such as a website that is down, are handled with priority.
Can I get remote help on my Mac or phone?
QuickSupport is available for Windows. If you use a Mac, tablet or phone, call or message us and we will find another way to help.
