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Backup web server · Netslim Edge

Your web server is down.
Your visitors notice nothing.

A second web server with a current copy of your site and database. If your origin server goes down or returns errors, the edge switches to the backup within seconds. Fixed prices, known upfront.

edge://failoverjouwwinkel.nl

  1. GET /origin server502
  2. ↳ same requestbackup200 · 184 ms
  3. GET /winkelwagenbackup200 · 201 ms
  4. POST /bestellenwaiting for origin serversafe
  5. GET /laptops?merk=dellbackup200 · 176 ms
  6. origin server backswitching back200

visitors with an error message 0switchover < 1 syou did nothing

The problem

Fast is not the same as always online

Server-side caching makes a site faster, but it sits on the same machine. If the server crashes, an update goes wrong or your hosting provider has an outage, the cache goes down with it. Every minute then costs revenue and trust.

What an outage looks like

Down for seven minutes. Zero error messages.

example
Origin server returns 502

An update is stuck. Without a backup, visitors now see an error page.

The edge picks the backup

Per request, within a second. No DNS change, nobody has to do anything.

1,240 visits via the backup

Search, filters and stock work as usual. Orders never go to the backup.

Origin server back

The edge switches back on its own. You get an email with when and for how long.

Visitors with an error message0
Time to backup< 1 s
What you had to donothing
How it works

Two servers, one edge

  1. 01We set up the backupAt Hetzner, on your own server or with another provider. With the same software as your origin server.
  2. 02Always up to dateThe database and files are synced continuously: every hour, or every five minutes with Reserve Pro.
  3. 03The edge chooses per requestIf your origin server returns an error or does not respond, the request goes to the backup. When it is back, the edge switches back on its own.
Why it works

More than an emergency page

Within seconds

No DNS change and no waiting: the edge in front picks the server that works, per request.

Safe for orders

Orders and forms never go to the backup. Nothing arrives twice or incorrectly.

Live, not a copy

Search, filters and stock keep working, unlike with a static emergency page.

You hear about it right away

If the backup takes over, you get an email. In your account you see when and for how long.

Tested, not hoped for

A switchover test with a report at delivery. With Reserve Pro, it is repeated every quarter.

Also on your own server

Your own server space, Hypernode, AWS or another provider: we set up the sync and the monitoring.

Prices

Fixed prices, known upfront

Cancel monthly. You pay for the setup once. Prices excl. VAT.

Backup Basic

€ 149per month + € 495 one-time

Managed backup server at Hetzner. Database updated every hour, files every night.

  • Server at Hetzner (ISO/IEC 27001), managed by us
  • Database every hour, files every night
  • Switches over within seconds, switches back automatically
  • Notification when the backup takes over
Order
For web shops

Reserve Pro

€ 349per month + € 950 one-time

As powerful as your origin server. Database every 5 minutes, files every 15 minutes, a switchover test every quarter.

  • Same capacity as your origin server
  • Database every 5 minutes, files every 15 minutes
  • A switchover test with a report every quarter
  • Priority during outages
Order

Your own or another server

€ 79per month + € 450 one-time

You use your own server or a server with another provider. We set up the synchronisation and the monitoring.

  • Your own server space, Hypernode, AWS or another provider
  • We set up the sync and monitor it
  • Switchover test on delivery
  • You keep renting and managing that server
Order

Custom enterprise

Customquote within one business day

Multiple locations, near real-time database replication and clusters. From € 950 per month.

  • Multiple locations or data centers
  • Near real-time database replication
  • Magento, headless and cluster setups
  • Uptime agreements set out in an SLA
Request a quote
A fair comparison

Why not just server-side caching?

Caching on your server is good for speed. But for an enterprise shop, what matters most is what happens when things go wrong.

At…Server-side cachingAlways online (edge)Backup web server
Server slow due to heavy trafficpartlyyesyes
Web server is down or crashesnolast copyyes, live
Update or deploy goes wrongnolast copyyes, live
Outage at your hosting providernolast copyyes, live
Attack or DDoS on the servernoyesyes
Search, filters and stock up to dateyesnoyes
Pages that were not yet in the copynonoyes

Honest

A backup web server covers for a broken, overloaded or unreachable server. It does not cover a bug in your own code. That also reaches the backup through synchronisation. How current the backup is depends on the plan. With Reserve Basis, the database can lag behind by up to an hour.

Frequently asked questions

Do I need Edge SEO?

No. The backup web server works with every Netslim Edge plan, even with only Edge Shield or the waiting room.

What is the difference with Always online?

During an outage, Always online shows the latest copy of pages that have been visited before. The backup web server is a real second server: search, filters and pages that were not in the copy yet also work as normal.

My site runs with another provider. Is that possible?

Yes. Choose Own or other server if you have a second server yourself, or Backup Basic or Pro if we set it up for you. Your origin server stays where it is.

What if the backup is down too?

Then the edge shows the last good version of your pages, just like without a backup. This gives you two safety nets.

Can I cancel?

Per month. You pay for the setup once.

See it on your own site

Put your site behind the edge for free and watch what it does. Your DNS, your hosting and your visitors won't notice a thing.