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Logging in to your customer portal

Where to log in, what you can do there and what to do if your password does not work.

2 min read · updated 11 Oct 2026

In the customer portal you manage everything yourself: services, domains, invoices, messages to us and your details. If you have Netslim Edge, Price Watch, a licence or a contract with us, these are listed there too. You log in via Log in at the top right of the site.

You log in with

  • your email address and password, or
  • your Google account (if you have linked it to your account).
The login screen of the Netslim customer portal
1. Your email address · 2. Your password · 3. Forgot your password? Click "Forgot password?".

Did you come from our old customer portal? Your existing email address and password still work. To be safe, turn on two-step verification under Profile.

Forgot password

  1. Click Forgot password below the login form.
  2. Enter your email address. You will get a link within a minute.
  3. Choose a new password of at least 10 characters. A sentence of four words is strong and easy to remember.
Request a reset link
Enter your email address (1) and click "Send reset link" (2).

How the portal works

On the left, the sections are grouped: Start, Growth, Products, Financial and Account. At the top, use Ctrl + K (on a Mac ⌘ + K) or the / key to search straight for a domain, invoice, service or page. The bell shows what is waiting for you: open invoices, contracts to sign and domains that are about to expire. You can search and sort lists of invoices and documents, and export them as CSV.

What is where?

  • Overview: your account health (a score with what you can improve, such as two-step verification), what is outstanding and what expires in the next 60 days.
  • Domains: nameservers, transfer code and Manage DNS per domain.
  • Captcha: site keys for Netslim Captcha on your own sites.
  • Backlink: request a link from netslim.nl, for anyone with an account (free for the first 60 days with an active service).
  • Edge SEO and Price Watch: if you have Netslim Edge.
  • Licenses: your codes for our plugins. The code is hidden. Click the eye to show it.
  • Services, Domains and Invoices.
  • Documents: contracts to read and sign.
  • Messages: questions to us, and our announcements.

No email received?

Check your spam or junk folder. If it isn't there, send us a message via chat or the contact form and we will help you further.

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